TROUBLESHOOTING: Watchmon Firmware Upgrade
No COM port detected:
Make sure you have installed the USB drivers first. This typically requires the application to be restarted and usb cable to be disconnected and inserted.
After upgrading the software can't see system anymore but still connected
Click on Firmware icon
Follow instructions from step 3 on Firmware upgrade. Note if Verify doesn't come up with a tick after about a minute then check the USB driver, Sometimes certain programs hog the USB driver so if you have multiple ports it is worth unplugging all but the WatchMon USB and trying or checking if a different program is using the usb.
- press PROG button to restart the WatchMon hardware, close the Toolkit software and restart
- If the problem persists, disconnect the USB and the 2 pin power plug, this would make sure the WatchMon hardware is completely turned OFF disconnected from any power source.
- Each version of firmware has a relevant version of software for the toolkit. When changing the firmware make sure you also do the necessary upgrade/retrograde to the "Toolkit" software.