Can I get Extra Support

If you need extra support during the setup of the system beyond the norm.  It is sold in half hour increments via the link  Support - 30 minutes

A flexible and easy service that allows you to draw upon our technical expertise.

This can be done by a phone call, skype call or Teamviewer session.

1 - Find a Date & Time that is suitable and book an appointment here:

2 -Install TeamViewer remote access software in your computer

3 - Make sure your TeamViewer App is running and ready at least 5 minutes prior your appointment. Send us your TeamViewer ID and password numbers as per example in the photo below:

4 - Make sure you tell us it is installation support or we will chase you for more information about  problem before accepting the booking and have an idea of what you want to cover so that the time is well spent.

5 - Generally a half hour is pre-purchased and further time invoiced if the session needs to be extended or the cost is refunded if the session is deemed warranty related.

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