Troubleshooting pincode

Attempt method 1

Have you double checked the pincode on the back of the watchmon4 pcb, it should be a 6 digit number. (this you did based on the picture you sent)

Attempt method 2
At the factory they are initial set to 631820 and we then modified to a new random value. 
Each failed technician logon attempt cannot be in less than 30-60 seconds to prevent rapid brute force attack.
Attempt method 3
If that does not work we can generate remotely a temporary code but needs to be applied within 1 hour of you sending us the snapshot report
Attempt method 4
we remote on a doe the steps above.

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