Attempt Method 1
Have you double checked the pincode on the back of the watchmon4 PCB, it should be a 6 digit number.
Attempt Method 2
At the factory they are initially set to 631820 and we then modify them to a new random value.
Each failed technician logon attempt cannot be in less than 30-60 seconds to prevent rapid brute force attack.
Attempt Method 3
If that does not work we can generate, remotely, a temporary code but it needs to be applied within 1 hour of you sending us the snapshot report.
Attempt Method 4
We remote on, and do the steps above.