Attempt Method 1

Have you double checked the pincode on the back of the watchmon4 PCB, it should be a 6 digit number.

Attempt Method 2
At the factory they are initially set to 631820 and we then modify them to a new random value. 
Each failed technician logon attempt cannot be in less than 30-60 seconds to prevent rapid brute force attack.
Attempt Method 3
If that does not work we can generate, remotely, a temporary code but it needs to be applied within 1 hour of you sending us the snapshot report.
Attempt Method 4
We remote on, and do the steps above.
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